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20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing business consulting firm specializing in business funding and credit-related services is seeking a part-time Credit Processing & Client Operations Virtual Assistant to support recurring client-processing workflows.
The immediate focus is credit-related processing, including dispute packet preparation, bureau follow-up calls, reviewing client account updates, documenting activity, and maintaining organized client records.
The client has approximately 100 active and inactive client accounts, detailed SOPs within Notion, historical communication in Slack, and existing training materials. She is looking for someone who already understands the fundamentals of loan processing and can become increasingly independent after learning the company's specific workflows.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
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