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Provider Support Coordinator

🕒 3 days ago
SalesforceData EntryCRM PlatformsCommunication Skills

📜 Description

  • Create, update, and maintain provider accounts and contacts in Salesforce to ensure accurate practice records.
  • Clean up records by fixing duplicates, correcting associations, and ensuring proper account hierarchy.
  • Monitor automated workflows and alerts, investigating and resolving flagged issues.
  • Make outbound calls to provider offices for marketing opt-ins and to verify key practice details.
  • Conduct introductory outreach to new accounts and document relevant context for follow-up.
  • Triage and resolve inbound requests from the pharmacy team requiring outreach to HCP offices.

🛠️ Requirements

  • 1–3 years of experience in operations, administrative support, data entry, or sales operations
  • Strong attention to detail and data accuracy
  • Experience with CRM platforms (Salesforce preferred)
  • Excellent communication skills; comfortable conducting efficient, professional outreach with provider offices
  • Strong organizational and multitasking ability
  • Healthcare operations or provider data experience
  • Familiarity with Salesforce
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