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Content Operations QA Analyst

🕒 3 days ago
📍 🇪🇺 EMEA - Remote💰 €12k - €15k / year🎙️ Leadership📅 Project Manager📢 🇬🇧 English Required💼 Full-Time
Quality AssuranceData AccuracyOcean FreightSurcharges

📜 Description

  • Quality-check ocean freight contracts, rates, and surcharges against source rate sheets and tariffs.
  • Work through a steady queue of contracts, following QA steps and recording checks.
  • Learn ocean rates and surcharges to identify discrepancies.
  • Catch and correct errors before they reach customers, maintaining data accuracy.
  • Communicate with vendor partners to resolve issues and prevent recurrence.
  • Identify recurring error patterns to enhance QA processes and documentation.

🛠️ Requirements

  • Exceptional attention to detail.
  • Focus to work through detailed information without losing accuracy.
  • Fluent written and spoken English for communication with international partners.
  • Drive to work independently and manage cases effectively.
  • Strong Excel and Google Sheets skills with a passion for structured data.
  • Experience using AI tools for work, preferably with hands-on building experience.
  • Bonus: experience in ocean or air freight, logistics, or shipping.

Benefits

  • 24 paid vacation days on top of your local bank holidays, plus special leave.
🕒 12 days ago

As a Weekend Document Production and Workflow Specialist, you will provide high-quality document production and customer service to partners and fee earners across global offices.

Document ProductionWorkflow ManagementMicrosoft Office SuiteAdobe Acrobat

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