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Business Systems Analyst

🕒 2 days ago
Business Systems AnalysisSaaS ToolsSystems IntegrationWorkflow Optimization

📜 Description

  • Audit and continuously evaluate the company's systems landscape to identify gaps, redundancies, and inefficiencies
  • Define and maintain a clear systems architecture, ensuring tools are purpose-built and not duplicative
  • Drive consolidation and rationalization of tools where appropriate
  • Optimize internal integrations and bidirectional capabilities of those integrations
  • Work with tool owners to improve data integrity, consistency, accessibility and reporting across platforms
  • Drive end-user adoption of key systems through training, documentation, and process improvements

🛠️ Requirements

  • 7+ years of experience in business systems, operations, or IT roles
  • Strong experience with leading SaaS tools and systems ecosystems (e.g., Salesforce, HubSpot, Greenhouse, Rippling, Zendesk, etc.)
  • Proven track record of improving workflows, integrating systems, and driving tool adoption
  • Experience working with APIs, integrations, and automation tools (e.g., Zapier, Workato, Tray, or similar)
  • Familiarity with AI capabilities in modern SaaS tools and curiosity to explore new applications
  • Highly analytical and systems-oriented—able to see how pieces connect across the organization
  • Strong communicator who can translate between technical and non-technical stakeholders
  • Comfortable operating in a fast-paced, evolving environment with shifting priorities
  • Bias toward action—focused on solving problems, not just identifying them

Benefits

  • Dental coverage
  • Vision coverage
  • Retirement with company contribution
  • Parental leave
  • Mental health & wellness benefits
  • Flexible PTO
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