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Manager, Presales Customer Engineering

🕒 yesterday
Customer EngineeringTeam DevelopmentAI ToolsTechnical Coaching

📜 Description

  • Recruit, onboard, coach, and retain a diverse team of Customer Engineers.
  • Manage opportunity pipeline and forecast new business outcomes weekly.
  • Be accountable for achieving new business acquisition and expansion targets.
  • Provide coaching on architecture and commercial positioning during customer interactions.
  • Champion the adoption of AI agents and automation tools to enhance team productivity.
  • Model Cloudflare's values and build an inclusive, high-performance team culture.

🛠️ Requirements

  • Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly enough to guide coaching and deal review.
  • Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
  • Revenue Acumen: Demonstrated success owning and forecasting a revenue number, preferably in an enterprise B2B SaaS or infrastructure environment. Deep understanding of enterprise sales cycles, SaaS metrics, ACV, renewal, and expansion motions.
  • Leadership & Coaching: Excellent people management skills with the ability to coach technical sellers through complex deals, difficult conversations, and career growth. Comfortable giving direct, actionable feedback.
  • Communication: Exceptional written and verbal communication with the ability to influence executives, peers, and cross-functional teams. Capable of representing the team in executive QBRs and regional business reviews.
  • AI Proficiency: Familiarity with AI-augmented workflows, LLMs, and automation approaches that improve team productivity. Willing to lead by example in adopting AI tools.
  • Cloudflare Ecosystem Expertise: Experience with Cloudflare's product portfolio or familiarity with CDN, security edge, Zero Trust, developer platform, or AI workloads.
  • Scaled Management Experience: Experience managing managers or teams distributed across regions and time zones.
  • GTM Process Design: Track record of improving operational cadence, enablement, and forecasting discipline within a fast-growing technical sales organization.
  • Regulatory Knowledge: Understanding of compliance frameworks such as PCI DSS, HIPAA, SOC 2, GDPR, or FedRAMP.
Databricks

Manager, Delivery Solutions Architects - Public Sector

Databricks👥 10,000+ employees🏢 Software Development🤝 B2B
🕒 yesterday

Lead a team of Delivery Solution Architects to drive post-sales technical strategy for Public Sector customers, ensuring swift and effective production of use cases.

Delivery Solution ArchitecturePost-sales StrategyData AnalyticsMachine Learning

Lead and develop a team of engineers in building and operating core platform services, ensuring reliability and scalability while integrating AI into engineering practices.

KubernetesDistributed SystemsCloud-native PlatformAI Integration
Pinterest

Sr. Manager, Engineering

Pinterest👥 5001 - 10,000 employees🏢 Computer Software
🕒 yesterday

Lead the engineering organization at Pinterest to drive AI foundations and proactive user experiences, building teams and executing strategies for innovative, personalized solutions.

AI FoundationsPersonalizationEngineering LeadershipCross-functional Collaboration

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