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Presales Customer Engineer, Enterprise (based in Melbourne)

🔥 12 hours ago
📍 🇦🇺 Australia - Hybrid🎸 Senior❤️ Customer Success Engineer💼 Full-Time
Solutions EngineeringCustomer EngineeringSales EngineeringWeb Security
Apply Now

📜 Description

  • Partner with Account Executives to lead technical discovery and build tailored architectures.
  • Act as a trusted advisor throughout the customer lifecycle, maintaining deep relationships with stakeholders.
  • Own the long-term technical relationship, aligning customer goals with product roadmaps.
  • Carry a variable quota tied to new business acquisition and account growth.
  • Leverage AI to automate routine tasks, focusing on strategic customer advisory.

🛠️ Requirements

  • 7+ years in a customer-facing technical role, such as Solutions Engineering or Sales Engineering.
  • Broad technical expertise in web security, networking, cloud infrastructure, and enterprise architecture.
  • Experience with DDoS mitigation, Firewalls, VPN, and other internet security technologies.
  • Knowledge of networking technologies including TCP, DNS, and BGP routing.
  • Familiarity with cloud computing technologies like AWS, GCP, and Azure.
  • Some scripting or programming experience with JavaScript, Python, or Golang.
  • Exceptional presentation and stakeholder management skills.
Apply Now

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