The Site Operations team at EarnIn ensures seamless operational efficiency, reliability, and user lifecycle management across Customer Care systems and adjacent tooling through automation, proactive support, and structured processes.
Customer Account Representative - Customer Order and Supply Chain (FTC)
🕒 15 days ago
Order ManagementSupply Chain ManagementCustomer ServiceCommunication
📜 Description
- Job Application for Customer Account Representative - Customer Order and Supply Chain (FTC) at Hasbro
- Customer Account Representative - Customer Order and Supply Chain (FTC)
- We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate
- Are you our next Customer Order and Supply Chain professional, with experience as a Customer Account Representative?
- You will be responsible for:
🛠️ Requirements
- , such as special packaging, are delivered within specific ordering cycles.
- Proactively complete and communicate any cancellations, resolve any incomplete orders at the first opportunity, and regularly review the open order book.
- To ensure all orders are delivered in line with the planning schedule.
- Ensure rejection codes are correct, cancellations are kept to a minimum, and fill rate is at the highest possible level.
- Customer and e-Commerce Customer Liaison:
- Point of contact for both e-Commerce customers and other customers for orders, understand the ordering cycle and deal with routine enquiries and resolve non-routine enquiries.
- This role is initially a 12-month contract to join a dedicated team at Hasbro / Wizards of the Coast, based in Stockley Park, Uxbridge / Hayes, with hybrid working. You will be required to be in the office on Tuesdays,
✨ Benefits
- Health & Wellness
- Time Off to Recharge
- Volunteer and Community Initiatives
- Learning & Development
- Exclusive Perks
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