Remote Jobs RockRemote Jobs Rock

Customer Service Representative

๐Ÿ•’ 26 days ago
Customer ServiceCommunicationInterpersonal SkillsProblem-solving

๐Ÿ“œ Description

  • Deliver outstanding customer support through clear and effective communication on every interaction with patients/healthcare providers.
  • Provide first-level assistance via phone and chat channels by addressing patient/healthcare provider inquiries.
  • Maintain excellent Customer Service Satisfaction Ratings while delivering accurate and effective support.
  • Guide patients/healthcare providers through basic issue resolution procedures.
  • Collaborate with colleagues and management to share insights and improve support processes.
  • Track interactions for first-call resolution and escalate unresolved issues as needed.

๐Ÿ› ๏ธ Requirements

  • High School diploma or equivalent.
  • Minimum of 6 months experience in customer service via phone, email, or live chat.
  • Ability to thrive in a fast-paced, dynamic environment with frequent changes.
  • Open to working all shifts as needed by the business.
  • Strong communication and interpersonal skills.
  • Empathetic attitude with a positive and professional demeanor.

โœจ Benefits

  • Paid time off
  • Healthcare
  • Meditation app
  • Paid training

As an English-speaking Customer Service Agent, you'll provide exceptional support to customers, handling bookings, inquiries, and complaints while ensuring a premium experience.

Customer ServiceEnglish FluencyCommunicationProblem-solving
Squarespace

Customer Support Associate (Remote)

Squarespace๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software
๐Ÿ•’ 3 days ago

Your first two weeks at Squarespace will include mandatory virtual training from September 28th - October 9th. To be eligible for this role you will need to live in one of the following states: Delaware, Florida, Georgia, Kansas, Michigan,.

Customer ServiceTechnical SupportCommunicationProblem-solving
๐Ÿ•’ 19 days ago

As a Bilingual Customer Service Center Representative (English & French), you will provide exceptional service, assist with sales, and resolve customer issues effectively.

๐Ÿ“ ๐Ÿ‡จ๐Ÿ‡ฆ Quรฉbec - Remote๐Ÿ’ฐ $20 - $21 / hour๐Ÿ’ผ Full-Time๐Ÿฅ Junior๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required
Bilingual (english & French)Customer ServiceProblem-solvingCommunication
Aiwyn

Customer Support Specialist

Aiwyn๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Accounting
๐Ÿ•’ 3 days ago

As a Customer Support Specialist, you'll provide front-line technical support, troubleshoot software issues, and ensure customer satisfaction through effective problem resolution.

Technical SupportCustomer SupportTroubleshootingSoftware Configuration
Wnsglobalservices144

Customer Service Agent with Finnish

Wnsglobalservices144๐Ÿ‘ฅ 1 - 10 employees
๐Ÿ“… Aug 5

Provide customer service support for credit line inquiries, onboarding, invoice management, and account receivables while ensuring effective communication and issue resolution.

Customer ServiceContact Center ExperienceCommunication SkillsTime Management

Trusted by Remote Workers