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VIKING OCEAN - EXPLORER'S STAFF

📅 Apr 16
Guest ServicesFront-desk ServiceShore ExcursionsCash Handling

📜 Description

  • Process all guests at embarkation/registration according to Viking's Standard Operating Procedures.
  • Assist with guests' immigration formalities and maintain a working cash float.
  • Assist with tour dispatch and execution, escorting guests on shore excursions.
  • Undertake concierge duties such as booking restaurants and activities ashore.
  • Facilitate and assist guests with onboard shore excursion bookings.
  • Serve as a Viking Ambassador, ensuring high service standards and guest satisfaction.

🛠️ Requirements

  • Minimum of one year's experience in a front of house role at a five-star hotel or resort.
  • Fluent in English with excellent oral and written communication skills.
  • Strong administration skills and proficiency with PC-based databases and spreadsheets.
  • Experience in cash handling and foreign currency exchange.
  • Guest-focused, service-oriented, and professional appearance.

Benefits

  • Paid flights to and from the ship.
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