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Technical Manager (INFORMED Certification Programs)

📅 Jul 27
Certification ManagementQuality AssuranceCompliance OversightAccreditation Standards

📜 Description

  • Communications: Effectively collaborate and communicate with all stakeholders to facilitate success of business objectives.
  • People Management: Directly manage the performance, development and day-to-day priorities of auditors, including recruitment support, objective setting, training & competency development, and ongoing performance management.
  • Process Oversight: Design, implement and oversee the consistent and compliant execution of certification processes to ensure accurate, impartial, and defensible outcomes in alignment with relevant accreditation standards.
  • Data & Metrics: Reports on certification metrics and audit outcomes, including nonconformity trends, turnaround times, and auditor consistency.

🛠️ Requirements

  • Degree (or equivalent combination of relevant education and applicable work experience) in a relevant field.
  • Demonstrated knowledge of relevant quality standards and conformity assessment principles.
  • Prior experience in relevant industries, e.g. application of standards in a certification body and/or standards development and management.
  • Knowledge and awareness of the Informed standards.
  • Demonstrated communication skills, with the ability to communicate in various formats to external partners and all levels of an organization.
  • Working knowledge and proficiency with Microsoft Office, particularly Outlook, Word, Excel and PowerPoint.
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