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Staff Product Manager, Customer Care Platform & Data

🔥 22 hours ago
Product ManagementAI/ML Product ExperienceData FluencyCross-functional Collaboration

📜 Description

  • Define and drive how AI and copilot capabilities make agents more efficient and raise the quality and consistency of their work
  • Lead execution on the most complex, cross-cutting initiatives across the platform and its data
  • Own the accuracy and integrity of customer care & safety data for internal decisions and external reporting
  • Shape how the platform is architected and operated as agent workflows and AI capabilities evolve
  • Partner with engineering, data science, ML, design, and support operations to turn strategy into shipped product

🛠️ Requirements

  • 8+ years of product management experience, including owning the vision and strategy for a platform or complex product area
  • Direct experience with AI/ML-powered products, ideally copilots or agent-assist tooling
  • Strong data fluency with experience in data pipelines, data quality, and reporting
  • Track record of driving execution on ambiguous, high-complexity problems across multiple teams
  • Comfortable operating with autonomy and influencing senior stakeholders
  • Degree in Computer Science, Engineering, Math, or equivalent technical experience preferred

Benefits

  • Extended health and dental coverage options, along with life insurance and disability benefits • Mental health benefits • Family building
  • Own the vision, strategy, and multi-quarter roadmap for Lyft's agent platform and the data that powers customer care & safety reporting
Cloudflare

Senior Product Manager, Enterprise

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🔥 20 hours ago

As a Senior Product Manager at Cloudflare, you will drive the development of products that enhance Internet functionality, collaborating across teams to meet enterprise needs.

Product ManagementTechnical Program ManagementCloud SolutionsUser Experience Design

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Staff Product Manager, Ads Formats

Reddit👥 1001 - 5000 employees🏢 Online Community/social Media
🔥 4 hours ago

As a Staff Product Manager for Ads Formats, you will drive product strategy and execution, optimizing lower funnel formats and enhancing user experiences for advertisers on Reddit.

Product ManagementAds MonetizationProduct StrategyUser Experience Design
Reddit

Staff Product Manager, Ads Signals

Reddit👥 1001 - 5000 employees🏢 Online Community/social Media
🔥 4 hours ago

Define and execute the long-term strategy for advertiser-facing products that manage signals, ensuring seamless onboarding and integration across the ads ecosystem.

Product ManagementAdvertising TechnologyData IntegrationSignal Management

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