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System Administration Consultant

🕒 yesterday
Meridianlink SoftwareSystem AdministrationConsultative GuidanceBusiness Process Design

📜 Description

  • Maintain a working knowledge of MeridianLink licensed software to support customer education on best practices and effective system usage.
  • Configure and administer MeridianLink licensed software for new and existing customers, including ongoing managed services for Admin Pro clients.
  • Conduct system reviews to identify optimization and efficiency opportunities and recommend solutions aligned with best practices and defined service scope.
  • Lead advisory sessions and customer interviews to assess workflows, document pain points, and provide consultative recommendations.
  • Elicit, document, and validate business, core mapping, third‑party integration, and API requirements to support customer configurations and updates.
  • Manage ongoing relationships with Admin Pro customers, including dashboard management, proactive communication, and regular customer meetings.

🛠️ Requirements

  • Ability to determine appropriate courses of action within defined guidelines and adapt processes as needed.
  • Ability to exercise judgment within established procedures and practices to resolve moderately complex issues.
  • Ability to build and maintain productive internal and external working relationships.
  • Bachelor’s degree or equivalent relevant work experience.
  • 2–4 years of experience with loan origination or account origination systems.
  • Proficiency with Microsoft applications and tools.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Collaborative, adaptable, and service‑oriented approach.
  • Effective presentation skills, including comfort presenting to remote audiences.
  • Strong verbal and written communication skills.
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