If you enjoy working at the intersection of learning, technology, and customer experience, this role is for you.
Help shape the future of customer learning at NIQ.
NIQ is transforming how customers learn, adopt, and get value from our data, products, and platforms. In this role, you’ll help design, build, and scale digital learning experiences that support NIQ’s large, global FMCG and T&D clients as they move from onboarding to confident product adoption.
Work on visible, strategic initiatives.
You’ll contribute to global, leadership-visible client learning initiatives, including the implementation of a new Learning Experience Platform. From configuring and optimizing AI-enabled learning systems to translating business needs into intuitive learning journeys, you’ll play a hands-on role in building a modern, global learning ecosystem. Collaborating across Product, AI, Technology, UX, and content teams, your work will directly support strategic initiatives that bring NIQ’s innovative client learning solutions to life at a global scale.
Grow future-ready skills.
If you’re someone who enjoys getting into the details, experimenting with new tools, and turning ideas into practical solutions, this role offers the opportunity to build hands-on experience with AI applications, automation, learning platforms, UX, content discoverability, and scalable learning operations. You bring a strong foundation in learning design, comfort with platforms such as LXPs, LMSs, CMSs, and SCORM-based authoring tools, and a passion for using data-informed insights to make learning simpler, smarter, and more scalable.
Responsibilities
Learning Technology Innovation & Platform Operations
Technical execution, optimization, and scalability of NIQ’s learning ecosystem.
Maintain process documentation and use learner insights and performance data to continuously optimize learning platforms and global learning delivery.
Technical Skills
Nice to have:
Our Benefits
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
Join SailPoint as a Customer Success Manager, where you'll leverage your fluency in Arabic and English to enhance client relationships and ensure successful outcomes with our identity security solutions.
As an Expert Service Client, you will enhance customer experiences by providing personalized support, ensuring smooth transactions, and building lasting relationships.
The Adoption Consultant drives customer satisfaction and growth by ensuring effective platform adoption and maintaining strong relationships across a high volume of accounts.
As an Intake Specialist, you'll manage new patient referrals and coordinate urgent start-of-care visits, directly impacting patient outcomes and satisfaction.
As an Intake Specialist, you’ll manage new patient referrals and coordinate timely start-of-care visits, directly impacting patient outcomes and satisfaction.
