Type of Employment: Full-time | Work From Home
Work Shift: US Business Hours
About Us
At OurAssistants, we partner with U.S.-based property management companies to provide skilled virtual professionals who help streamline operations and deliver excellent service to residents and property owners. We foster a growth-driven, collaborative, and remote-friendly work environment. Learn more at www.ourassistants.com.
Job Summary
We are seeking an experienced Assistant Property Manager to provide day-to-day operational support to property managers, owners, and residents. The ideal candidate has strong property management experience, excellent communication skills, and the ability to manage tenant relations, leasing, maintenance coordination, and financial tasks in a fast-paced remote environment.
Key Responsibilities
Tenant & Resident Relations
Respond to tenant and owner inquiries promptly and professionally.
Handle leasing inquiries, conduct tenant screenings, and assist with move-ins and move-outs.
Prepare and issue notices (lease renewals, delinquency notices, violations, etc.).
Support tenant retention efforts and maintain positive resident relationships.
Leasing & Lease Administration
Assist in advertising and marketing vacant properties.
Prepare and review lease agreements for accuracy and compliance.
Coordinate lease renewals, amendments, and terminations.
Assist with eviction processes in compliance with landlord-tenant laws.
Maintenance Coordination
Create, assign, and track work orders in property management software.
Coordinate with vendors, contractors, and residents for maintenance scheduling.
Follow up on open requests and ensure timely resolution.
Review and approve vendor invoices for accuracy before submission.
Financial & Administrative Support
Assist in rent collection and track delinquencies.
Maintain rent ledgers, process payments, and follow up on outstanding balances.
Support budgeting, reporting, and financial record-keeping.
Generate reports for property managers and owners as needed.
Property Management Operations
Ensure compliance with fair housing laws, landlord-tenant regulations, and company policies.
Maintain accurate records of tenant files, leases, and property documents.
Collaborate with property managers to ensure smooth day-to-day operations.
Preferred Qualifications
Minimum 2 years of property management experience in residential, multifamily, or HOA.
Proficiency with property management software (AppFolio preferred; Buildium, Yardi, or similar tools acceptable).
Strong knowledge of leasing, move-out coordination, lease renewals, and evictions.
Excellent communication and interpersonal skills.
Strong organizational skills with the ability to handle multiple priorities.
Familiarity with landlord-tenant laws and fair housing policies.
Experience handling U.S.-based property management clients.
Background in accounting support (rent ledgers, AP/AR).
Previous experience in vendor management and contract review.
Additional Requirements
Must be currently residing in the Philippines or Latin America.
Must have a stable internet connection and a remote-ready workstation.
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