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Solutions Engineer

🕒 4 days ago
Solutions EngineeringTechnical Account ManagementAPI DesignSDK Integration

📜 Description

  • Own technical discovery for prospective merchants, understanding their stack and checkout flow.
  • Lead product demos and technical presentations for merchant engineering and business stakeholders.
  • Design integration solutions across APIs, SDKs, and platform plugins.
  • Write technical proposals and complete RFP and security questionnaire responses.
  • Support merchant mobile app integrations and validate integrations in sandbox and production.
  • Troubleshoot live integration issues and act as a trusted technical advisor post-launch.

🛠️ Requirements

  • 4+ years in a customer-facing technical role such as solutions engineering or technical account management.
  • Experience with mobile SDK integrations on iOS and Android.
  • Hands-on experience with REST APIs and webhooks.
  • Working knowledge of web technologies: HTML, CSS, JavaScript.
  • Familiarity with major e-commerce platforms like Shopify and Magento.
  • Ability to explain technical concepts to non-technical audiences.
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