Remote Jobs RockRemote Jobs Rock

Senior Performance & Optimisation Consultant

🕒 9 days ago
SaaS ExpertisePerformance OptimisationCustomer SuccessAI Productivity Tools

📜 Description

  • Run proactive performance reviews and customer health checks across implementation, transition and live service.
  • Assess pre go live readiness across business process, adoption, data and productivity.
  • Spot performance risks and improvement opportunities before they become escalations.
  • Set baselines and success criteria tied to adoption and value realisation goals.
  • Analyse post go live adoption and process data to recommend clear, actionable improvements.
  • Advise customers on practical ways to use AI to automate work and boost productivity.

🛠️ Requirements

  • 8+ years in business consulting, operational excellence, customer success, performance optimisation, or SaaS/ERP consulting.
  • Strong SaaS expertise: adoption, value realisation, retention and customer health.
  • A track record of improving customer business processes and outcomes.
  • Practical experience using AI to automate work and drive measurable results.
  • Strong stakeholder management, including influencing senior leaders and customer executives.

Benefits

  • Our commitment to equity  
Celonis

Client Value Partner - Retail

Celonis👥 1001 - 5000 employees🏢 Computer Software
🔥 19 hours ago

You will act as a senior technical advisor to C-suite executives, guiding teams from prototype to production at a global scale. By combining Process Intelligence software (Celonis) with cutting-edge Edge AI and cloud technologies, you will.

Process IntelligenceCloud TechnologiesEdge AIBusiness Strategy
Julhietsterwen

Consultant(e) Senior Transformation de la Fonction Finance H/F

Julhietsterwen👥 501 - 1000 employees🏢 Management Consulting
🕒 2 days ago

As a Senior Consultant in Finance Transformation, you will lead projects that enhance financial operations, digitalization, and service offerings for clients in various sectors.

Financial TransformationDigitalizationManagement ControlFinancial Reporting
🕒 3 days ago

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

EcommerceDigital MarketingData ManagementMarketing Automation

Trusted by Remote Workers