Remote Jobs RockRemote Jobs Rock

Director of Professional Services

📅 Jun 30
SaaS Professional ServicesSoftware DeliveryDelivery MetricsOperational Changes

📜 Description

  • We're looking for a leader to own and transform the delivery engine at Clutch, across Technical Delivery, PMO, and Solutions Consulting.
  • As we scale, delivery is a core growth lever.
  • How fast and efficiently we take customers live and into value directly sharpens our edge in the market.
  • At Clutch, delivery and product are deeply intertwined: how we configure and implement is itself part of the product experience.
  • This leader works hand-in-hand with Product and Engineering, and is accountable for reimagining how delivery works end-to-end and building the operating model that enables it.

🛠️ Requirements

  • 10+ years in SaaS Professional Services or Software Delivery, with 3+ years managing leaders, not just individual contributors.
  • A proven track record of scaling and transforming delivery motions end-to-end that lead to material efficiency gains in time & resourcing, without sacrificing quality or customer satisfaction.
  • Demonstrated success working hand-in-hand with Product and Engineering

Benefits

  • Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials.
  • Health Coverage: Prioritize your well-being with comprehensive health and dental insurance plans.
🔥 11 hours ago

The Director of Business Planning & Central Operations will lead strategic planning, operational readiness, and financial management within Lyft's Customer Care organization, ensuring effective resource allocation and growth.

Business StrategyOperations ManagementFinancial AnalysisCapacity Planning
🔥 11 hours ago

The Director of Business Planning & Central Operations is a newly created role at the center of how Customer Care runs and grows. This leader will ensure the org is resourced and positioned for the future, and will own the functions that.

Business StrategyOperations ManagementFinancial AnalysisCapacity Planning

Trusted by Remote Workers