Construction Operations & Client Support Virtual Assistant

Support the owner of a swimming pool construction company by managing emails, leads, customer communication, and various administrative tasks to enhance business efficiency.

Description

• Monitor and organize incoming company emails and filter important communications.
• Manage lead follow-up through email, SMS, or phone and track customer activity.
• Provide phone and customer service support, maintaining a professional experience.
• Maintain customer and job information within CRM systems and assist with construction operations.
• Track rental property income and expenses, and coordinate Airbnb operations.

Requirements

• Previous business support, customer service, or administrative experience required.
• Phone-based customer service experience strongly preferred.
• CRM experience required.
• Construction, contracting, or home services experience preferred.
• Strong spreadsheet and data-tracking skills.

Benefits

• Free training and upskilling