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Medical VA / Onboarding Specialist

๐Ÿ•’ 4 days ago
๐Ÿ“ ๐Ÿ‡ต๐Ÿ‡ญ Philippines - Remote๐Ÿ’ฐ $750 - $900 / month๐ŸŽน Mid-level๐Ÿชœ Onboarding Specialist๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ช๐Ÿ‡ธ Spanish Required๐Ÿ’ผ Full-Time
Customer ServicePatient CareCare CoordinationCommunication Skills

๐Ÿ“œ Description

  • Customize initial discussions based on patient needs to provide personalized benefits.
  • Manage inquiries through multiple communication channels, ensuring prompt responses.
  • Process and manage referrals efficiently within a 7-10 day timeframe.
  • Perform comprehensive data entry, including clinical survey scores and diagnostic tests.
  • Schedule and coordinate patient appointments while maintaining communication.

๐Ÿ› ๏ธ Requirements

  • Bachelor's degree in healthcare, nursing, or a related clinical discipline.
  • 2+ years of professional experience in a customer service or healthcare setting.
  • Solid grasp of the US healthcare system and its intricacies.
  • Exceptional written and verbal English communication skills.
  • Strong attention to detail and organizational skills.
  • Proficiency with CRM systems and EMR software.
  • Typing speed of at least 60 words per minute.

โœจ Benefits

  • Flexible PTO and HMO coverage โ€ข Location: Remote (offshore, and willing to work US hours - EST/EDT) Medical VA / Onboarding Specialist @
  • Manage inbound and outbound medical records, ensuring proper documentation.
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