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Technical Implementation Manager

📅 Jul 20
ClickupAIAutomationIntegrations

📜 Description

  • Support end-to-end onboarding and implementation of ClickUp for assigned customers using established discovery frameworks, templates, and project plans.
  • Translate functional and technical requirements into ClickUp solutions for standard use cases under the guidance of more senior TAMs.
  • Guide customers through setup, integrations, and change management fundamentals, escalating complex scenarios appropriately.
  • Use AI-assisted workflows to prepare for discovery, summarize implementation decisions, and improve the speed and quality of customer follow-up.
  • Monitor health for your book of business, including utilization, key feature adoption, and champion/stakeholder engagement.

🛠️ Requirements

  • Solid understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality.
  • Experience using AI and Agents as a daily multiplier in a customer-facing environment.
  • Strong project and time management skills for handling multiple accounts and workstreams.
  • Ability to use dashboards and metrics to communicate health, adoption, and ROI at the account level.
  • Strong communication skills with an emphasis on clarity, expectation setting, and follow-through.
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