As a Network Support Engineer, you are the steward of service quality, distilling vast streams of monitoring data into precise, actionable events before they impact our strategic accounts, high-profile digital partners, and designated.
Lead a high-performing team of Senior Support Engineers to enhance technical support operations, focusing on incident management, automation, and customer reliability.
As Senior Manager of Technical Support Engineering, you will lead a team to enhance technical support operations, drive product improvements, and develop specialist talent in a high-growth environment.
Manage and develop a team of Customer Solutions Engineers to provide exceptional technical support for enterprise customers, enhancing dbt Cloud adoption and retention.
As a Support Engineering Manager on our US Government support team, you’ll own the end-to-end delivery of world-class support for GitLab’s US Government customers.
