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Help Desk - IT Support Technician II (Italian Speaking)

🕒 8 days ago
Technical SupportService AutomationSystems AdministrationIdentity Access Management

📜 Description

  • Provide a wide range of technical support to end users through chat, email, and remote support
  • Lead internal IT projects
  • Identify service automation opportunities
  • Systems administration (Okta, Azure/Intune, Jamf, Iru, and others)
  • Support corporate office systems and teams
  • Manage and support Telcomm/Video Conference services

🛠️ Requirements

  • Business level proficiency in Italian
  • PC and Mac hardware/software support
  • Computer system security & compliance policies
  • Experience supporting GSuite & Office 365
  • In-depth knowledge of identity access management (Okta)
  • Scripting experience (bash, PowerShell, Python, etc.)
  • Network troubleshooting experience

Benefits

  • 5 weeks paid vacation
  • Private health & dental insurance
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Paid parental leave
  • Time off for your birthday
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