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HOA Collections Specialist

📅 Jul 13
AppfolioAccounts ReceivableCollectionsCustomer Service

📜 Description

  • Monitor delinquent homeowner accounts and AR aging reports.
  • Make outbound collection calls to homeowners regarding overdue assessments and outstanding balances.
  • Negotiate payment plans and document agreements in accordance with company policies.
  • Respond to homeowner inquiries regarding account balances and collection status.
  • Maintain accurate homeowner ledgers and collection notes within AppFolio.
  • Assist with month-end AR reconciliation and reporting.

🛠️ Requirements

  • Minimum 2 years of HOA collections or Accounts Receivable experience.
  • Hands-on experience with AppFolio is required.
  • Strong understanding of HOA assessment collections and delinquency management.
  • Experience making high-volume outbound collection calls.
  • Excellent verbal and written communication skills with strong conflict resolution abilities.
  • Strong attention to detail and organizational skills.

Benefits

  • Ongoing training and professional development opportunities
Ourassistants

LATAM Property Management Accountant

Ourassistants👥 11 - 50 employees🏢 Outsourcing/offshoring
📅 Aug 4

Detail-oriented Property Management Accountant needed to support financial operations for U.S.-based property management clients, focusing on accounting tasks in a remote setup.

Property Management AccountingAppfolioQuickbooksFinancial Reporting

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