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Director of Pricing & Monetization

🕒 9 days ago
B2B SaaSProduct ManagementPricing StrategyMonetization

📜 Description

  • PagerDuty is seeking a Director of Pricing & Monetization to own the strategy and execution of how we package, price, and monetize our Operations Cloud platform. This role sits within our Product Development
  • This is a product-first role. You'll bring the same rigor to pricing that a great PM brings to a product: deep customer empathy, structured experimentation, clear feature tiering frameworks, and a bias toward measurable
  • The ideal candidate has operated at the intersection of product management and monetization in a later-stage B2B SaaS environment. You've owned packaging decisions end-to-end, built monetization infrastructure, and have
  • Define and evolve PagerDuty's packaging architecture — tiers, feature placement, usage-based levers, and entitlement frameworks — in partnership with Product and Engineering
  • Build and maintain a monetization review process so product

🛠️ Requirements

  • 10+ years in B2B SaaS in roles spanning product management, pricing strategy, and/or monetization
  • Demonstrated experience owning packaging architecture and feature tiering decisions — not just supporting them
  • Track record of running pricing experiments and measuring commercial impact
  • Strong cross-functional credibility with Sales, Finance, Product, and Go-To-Market leadership
  • Experience managing pricing change in the field — migrations, repackaging, new monetization models — with the communication skills to bring stakeholders along
  • Ability to mentor and grow other pricing and product roles

Benefits

  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
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