The Cloud Architect will oversee the company's cloud computing strategy, focusing on cloud adoption, application design, and ensuring a secure and cost-effective cloud environment.
Responsible for planning, executing, and delivering technical projects for managed services clients, ensuring timely completion within scope and budget while maintaining quality and customer satisfaction.
Feature Technical Account Manager (TAM) Virtual CIO (vCIO) Primary Focus Technical standards and alignment. Business strategy and ROI. Conversation "Is your backup configured correctly?" "How can IT help you increase revenue?" Deliverable.
The Senior MSP Engineer designs, implements, and supports client IT infrastructure in managed services, acting as a technical escalation point and leading complex projects.
Lead, coach, and develop a team of Level 1–3 service desk technicians, including hiring, training, scheduling, performance management, and mentoring.
We are looking for an MSP Service Desk & Support who is responsible for providing first- and second-level technical support to MSP clients across multiple environments.
The MSP Senior Systems Engineer designs, implements, and supports client infrastructure across on-premises and cloud environments while serving as a tier-3 escalation point for complex issues.
The MSP Procurement & SaaS Licensing Specialist manages the lifecycle of technology assets, focusing on vendor relations, compliance, and optimizing SaaS spend.
As a Level 1 & 2 IT Support Technician, you will provide essential technical support, troubleshoot issues, and maintain hardware and software for optimal performance.
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